Kennis, opleidingen en ervaring:

Opleiding: MBO/ MTS

Stages en werkervaring: Sep / 15 - Nov / 15 FINARGE MARITIME SUPPORT, Rio de Janeiro (Temporary)
Senior Bilingual IT Analyst
• Coordinator of the IT department;
• Installation and configuration of servers in the CPD as Exchange, Internet, AD, VMs, printing, systems and ICS configuration; the Italian official documentation translation into Portuguese and English;
• Responsible for generating all Office IT documentation and the vessels (ships);
• SETUP Telepresence Brazil-Italy using POLYCOM equipment;
• Go to Ships and documenting all hardware & software at Petrobras, post-activity report, SIGNAL setting of Satellite equipment for ships and landing;
• Installation and Configuration of all Laptops for Commanders and Crew.


Feb / 15 - Mar / 15 BP - BRITISH PETROLEUM (SMART TECH), Rio de Janeiro (Temporary)
Senior Bilingual IT Support Analyst
• Responsible for IT Support Drilling team;
• Software Installation and Hardware for Presidency and Management;
• SETUP Video Conferencing via Microsoft LYNC 2010® and Telepresence between Countries and platforms;
• Support for Hands & Eyes team; scanning Switch, Patch Panel and Backup Server of Tape Switches upon request;
• Identify points of access to damaged network and resolve across of the switch;
• Corporate email setup on mobile devices, ANDROID and IOS configuration and encrypted email on devices of VIPs users;
• Unmount of an office IT equipment to another and Mount it, including all hardwares;
• Printers and Plotters installation and configuration.

Jun / 12 - Jun / 14 BP - BRITISH PETROLEUM (SMART TECH), Rio de Janeiro
Senior Bilingual IT Support Analyst
• Create users by AD, wireless network installation, IP voice and Citrix Metaframe;
• Analyze problems of internal business systems, such as software and hardware;
• Oracle Installation and SQL;
• Responsible for VIP Support - Presidency and Vice-Presidency;
• Remote Support via Microsoft Lync 2010 Setup Video Conferencing, support Tele-Presence, Organization of Townhall and IT support to setup internal and external events.

Feb / 11 - Feb / 12 Court of justice of Rio de Janeiro(TJERJ), Rio de Janeiro
Level II Technical IT Support
• IT Support for Judges and Justices;
• Audience Recording System Installation to Court of justice all around Rio de Janeiro State;
• IT Support for Printers and Setup;
• Lock and Unlock users via AD;
• Support Court of justice on them own systems.

Nov / 09 - Jul /10 BOSE, Edam / Voledam - Netherlands
Full Bilingual IT Support Analyst
• Responsible for the installation of softwares and hardwares of the Company;
• Technical support to external customers by phone throughout Europe;
• Responsible for the company's software installation and maintain good operation;
• Creating users via AD, cancellation and blocking of account users;
• Responsible for the IMAGE in all Company Laptops, Build & Rebuild throughout Bose Europe.

Feb / 07 - Oct / 08 Casa & Vídeo, Rio de Janeiro - Brazil
Full IT Support Analyst
• Responsible for the print server and support to all users of the company, solving systems, softwares and hardwares issues;
• Analyze the problems of internal business systems, installation of Oracle and SQL configuration.

Mar / 06 - Feb / 07 EUROP ASSISTANCE, Rio de Janeiro - Brazil
Level II IT Technical Support
• Analyze and solve problems related to internal software and printers;
• AD administrator, wireless network installation, IP Voice and Citrix Metaframe.

Feb / 04 - Feb / 06 XEROX OF BRAZIL (Contax), Rio de Janeiro - Brazil
Level I IT Support technician and instructor
• Responsible for the installation of softwares and hardwares created by Xerox;
• Technical support to customers by phone or in person.
• Trainer software and hardware produced by Xerox as copiers, printers and scanners.

Opleidingen en cursussen: MCP - MCSA - MCSE(Couses)
NETWORK
VOIP
Printers and Copies by XEROX
ITIL

Overige informatie:

Rijbewijs: B

Eigen vervoer: Ja

Persoonlijke eigenschappen: IT Specialist, organized, clean, communicative.

Hobby's en interesses: Basketball, Longboard and visit Cancer Hospital using Spiderman suit to bring happiness to the children (Volunteer work)

Gewenste contractvorm: Fulltime