Kennis, opleidingen en ervaring:

Opleiding: Universitair

Stages en werkervaring: Food and Beverage Shift Leader

Responsible for the smooth running of the shift and the functioning of the fine-dining restaurant and the bar. Supervising and controlling the work process, guiding and helping the employees, assisting the supervisor, helping and assisting guests and handling restaurant reservations. Responsible for the handovers between shifts, performance evaluations and communication flow in the department.


Junior Practical Instructor

Teaching, coaching and supervising students during the working processes in the
university hotel. Supervising and controlling the working process; assisting senior practical instructors. Coordinating different activities, organizing briefings and
debriefings; performance evaluations.


Floor supervisor

Performing quality checks, ensuring clean and orderly attractive rooms. Helping team members, handling the communication between Front Office and Engineering
departments. Handling guest complaints and guest requests, taking care of administrative duties.


Management training

Gaining knowledge in the sphere of hospitality, while working in different departments. Providing the guests with the best possible service according to the
defined standards of the resort, helping my colleagues and managers, taking part in organizing functions and events.


Assistant store manager

Supervising the working process, responsible for stock,
assisting customers, handling customer complaints, cash
register

Opleidingen en cursussen: Master Degree - Master of Arts International Service Management

Bachelor Degree - Business Administration

Specialist - International Hospitality Management

Franklin Covey Institute Certificate on Personal and Professional Development

Anglia Certificate of English as a Foreign Language - Awarded a Distinction Grade (over 85%)

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen: Serious;
Hard-working;
Reliable;
Punctual;
Cheerful personality;
A true team player, but also able to work on my own;
Excellent intercultural sensitivity;
Excellent communication skills.

Hobby's en interesses:

Gewenste contractvorm: Tijdelijk