Kennis, opleidingen en ervaring:

Opleiding: HBO/ HTS

Stages en werkervaring: Jul. 2011 ECI TELECOM
Sep. 2011 Office Manager/ Personal Assistant to President RBU EUROPE (Temp)
• Managing the President’s Agenda/Calendar
• Preparation of travel arrangements from A to Z
• Working to ensure smooth running of the office during the President’s absence
• Responsible for managing the fast-paced executive office, handling all inbound/outbound correspondence and establishing office staff needs.
• Negotiate with numerous vendors regarding the purchase of furniture and office equipment.
• Set up procedures, policies and workflow for the office.
• Maintain office supplies and equipment while managing the appropriate budget.
• Handle basic office accounts payable and accounts receivable processes.
• Prepare reports, presentations, business communications, data summaries, and other documents to support department and company business decisions.
• Approving on behalf of the President travel request and expenses report.
• Organization/preparation of International meetings, seminars, workshops
• Assure that communications (oral, phone and meetings) are relayed to the appropriate person

Jan. 2009 JABIL GLOBAL SERVICES NETHERLANDS B.V.
Oct. 2010 Office Manager/ Personal Assistant to Site Director
• Managing Site Director Agenda/Calendar
• Preparation of travel arrangements from A to Z (plus acting as Travel Coordinator for the whole site)
• Working to ensure smooth running of the site during the Site Director’s absence
• Coordination and helping the expats to start their new life in the Netherlands, this includes searching for apartments, taking care that expats get work permit, 30% tax ruling, open new bank accounts, etc.
• Managing the lease car´s contracts for the Site
• Completion of reports such as the Departments Holiday Schedule, and KPI´s to a high quality and on time.
• Updating the organization chart of the whole site and each department according to the ISO requirements
• Play the lead role in coordinating and organizing weekly team meetings, and trainings for all staff.
• Ensure that office´s policies and processes are maintained.
• Helping the senior manager to create rules and procedures for the house.
• Checking incoming invoices and credit notes and ensure that they are according to the contracts.
• Ensuring that budges are maintained.
• Responsible for the day to day office management duties and follow-up of facilities contracts (e.g. building support/maintaining, utilities, canteen, security system, etc.).
• Resolve problems and questions when they occur.

Nov. 2007 UPC BROADBAND HOLDING SERVICES B.V.
Nov. 2008 Executive Assistant to Managing Director Strategic Marketing, Sales and Care
• Support the Managing Director of Strategic Marketing, Sales and Care and the group of senior managers from the Marketing Division in managing their schedules
• Preparation of travel arrangements from A to Z
• Work to ensure smooth running of the marketing department in the MD’ s absence.
• Completion of reports (weekly and monthly) such as the Weekly Sales & Marketing Report, Department Holiday Schedule, Gene Report, KPI, CAPEX Accruals to a high quality and on time.
• Play the lead role in coordinating and organizing monthly team meetings, senior marketing management meeting, the annual Marketing and Sales Conference and annual VP’s Conference, other department events working with agencies and other departments as needed, ensuring budges are maintained and events are implemented smoothly and professionally.
• Work with Finance and other departments within marketing to resolve problems and questions when they occur.

Sep. 2006 to DUTCH LANGUAGE TRAINING
July 2007 Studying Dutch as a Second Language at the Vrije Universiteit (VU) in Amsterdam. (Level 4)

May 2005 to UNSWORTH AND ASSOCIATES – Amsterdam (Trust Company)
August 2006 Administrative Assistant reporting to Managing Director
• Preparation of letters, reports, legal documents and faxes in English and French.
• Preparation of Shareholders meetings, Board meetings and the weekly staff meeting. This includes sending invitations, documents, and preparations of minutes. Drafting minutes and some legal agreements (power of attorney, loan agreements, etc.).
• Incorporation/Registration of companies in the Chamber of Commerce.
• Liaise with Chamber of Commerce and Tax Office.
• Responsible for the preparation of invoices and payments (Money Manager).
• Compiling information for external auditors such as KPMG, BDO and PriceWaterHouseCoopers among others.
• Responsible for preparatory work related to travels and accommodations for office staff.
• Responsible for the day to day office management duties (e.g. electricity, water, reparations of photocopy machine, fax, telephone lines, coffee machines, internet network, etc.).
• Updating files and dealing with routine inquiries and other secretarial/administrative tasks as required.

Jun. 2000 to WORLD INTELLECTUAL PROPERTY
May 2005 ORGANIZATION (WIPO) – Geneva, Switzerland
SECRETARY - Personal Assistant to two Directors
(COPYRIGHT LAW DIVISION AND COPYRIGHT E-COMMERCE TECHNOLOGY AND MANAGEMENT DIVISION)
• Preparation of documents and publications, including proofreading, formatting, design, printing, conversions, to include print versions as well as electronic versions for distribution on the WIPO website.
• Responsible for ensuring availability of electronic versions of documents and publications on the WIPO website and the Copyright website as well. This includes conversion of documents and publications in PDF format, follow-up of distribution of documents and publications to WIPO Member States and National Copyright Offices.
• Preparing the Copyright Sector web page in English.
• Checking and proofreading outgoing texts in English, French and Spanish. Coordination of text flow (documents, reports) between the Copyright Sector and the translator services (Language Division).
• Preparing letters, reports, legal documents and faxes in English, French and Spanish.
• Responsible for preparatory work related to missions, preparing cost estimates, programs, and travel authorizations.
• Entering data in databases and make database queries for the preparation of reports.
• Performing all administrative tasks including drafting and typing letters of invitation and other correspondence related to the organization and follow-up of symposia/seminars/workshops, among others.
• Organizing the Director’s agenda.
• Responsible of the organization of the Standing Committee on Copyright and Related Rights (twice per year) and the Diplomatic Conference of December 2000, including assistance to delegations.
• Giving general support to the group of 15 lawyers working for the two divisions. Updating files and dealing with routine inquiries and other secretarial tasks as required.

Aug. 99 to Jun. 2000 WORLD TRADE ORGANIZATION (WTO) – Geneva, Switzerland
SECRETARY – Personal Assistant to a Director
(TRADE AND POLICIES REVIEW DIVISION)
• Responsible for the preparation of national studies in English, including graphic designs, electronic formatting, printing, and distribution.
• Processing and converting original documents to suitable publication formats. Preparing letters and faxes in English and French.
• Providing logistic support for Trade Policy Review meetings with national delegations.
• Preparing files for divisional officers leaving on mission including cost estimates, programs, and travel authorizations.
• Giving general support to the group of 10 others senior managers and chief departments working for the division.
• Providing support with regard to other sectional secretarial activities.
• Other secretarial duties as required.

Aug. 99 (two weeks) INTERNATIONAL TRADE CENTER (ITC) – Geneva, Switzerland
SECRETARY – Personal Assistant to the Director of HUMAN RESOURCES
Organizing international seminars. Preparing letters, sending faxes to different Missions and Embassies. Preparing graphics and tables.

Sep. ´98 to Jun. 99 DOMINGUEZ & CIA. VALENCIA, S. A
OFFICE MANAGER /EXECUTIVE ASSISTANT to SITE DIRECTOR
• Organizing the Site Director’s agenda.
• Compilation of statistics for regular reports and meetings.
• Preparing minutes of meetings, graphics and tables.
• Responsible for the preparation of the budget and monitoring its execution.
• Ensure that office´s policies and processes are maintained.
• Helping the senior manager to create rules and procedures for the house.
• Checking incoming invoices and credit notes and ensure that they are according to the contracts.
• Ensuring that budges are maintained.
• Responsible for the day to day office management duties (e.g. electricity, water, reparations of photocopy machine, fax, telephone lines, internet network, canteen, etc). Resolve problems and questions when they occur.

Jan. ´98 to Jul. ´98 ENGLISH LANGUAGE TRAINING
Studying English as a Second Language and English for Business in Trinidad and Tobago.

Jan. ´87 to Dec. ´97 VICSON, S. A. (10 years and 11 months)

Jan. ´95 to Dec. ´97 HUMAN RESOURCES ANALYST
• Drafting periodical staff program performance, regarding selection, training, and remuneration, according to the needs of each department, for capacity building purposes and decision-making processes.
• Coordinating and monitoring the career development system. Analysis and preparation of job descriptions according to the HAY GROUP system and the guidelines of the International Organization for Standardization (ISO).
• Responsible for the preparation of the budget and monitoring its execution. Compilation of statistics for regular reports and meetings. Responsible of the Technical Training and Apprentice programmes. Supervising secretarial interns.

Jun.´92 to Dec. ´94 PERSONNEL ADMINISTRATION ANALYST
• Supervising the implementation of the Organization’s policies regarding human resources matters.
• Coordinating payments to suppliers.
• Preparing the payroll.
• Responsible for the preparation of the budget and monitoring its execution.
• Organizing activities related to the social security program and staff welfare.
• Supervising secretarial interns.

Jan. ´87 to May ´92 HUMAN RESOURCES MANAGEMENT SECRETARY
• Undertaking secretarial and administrative activities.
• Preparing reports and graphics.
• Organizing the Manager’s agenda.
• Preparing a handbook on secretarial tasks.
• Monitoring training courses performance.
• Application and corrections of psycho technical tests for new employees.
• Check-up of references.

Opleidingen en cursussen: EDUCATION Human Resources
Executive Secretarial

COURSES Graphics and Statistics (Vrije Universiteit, Amsterdam - Sep. to Nov. 2007) Analysis and preparation of job descriptions. Labour legislation. Social security and payrolls. Effective techniques for oral, written expression and moderation of meetings. Time management. Management training for high-level secretaries. ISO 9000. Excel. Power Point. Word. Harvard Graphics. Lotus 1-2-3. Free lance. Windows. Introduction to Intellectual Property (WIPO Academy)

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen: • Six years experience coordinating and controlling activities in the area of Human Resources.
• Eighteen years experience coordinating and controlling secretarial/administrative activities at a high level.
(Total work experience 24 years)
• Capable of coordinating, carrying out and controlling inherent activities in the selection area, training of employees.
• Talent to apply new methodologies of work.
• Methodical and analytical, hard-working with a good sense of organization, initiative, judgment and accuracy.
• Indepth knowledge of MS DOS / Window / Internet / Spreadsheet (Excel) / Graphics (Power Point) / Word Processor / Web publishing / Electronic Conversions
• Proven ability to work under pressure to tight deadlines and to coordinate the execution of multiple activities.

Hobby's en interesses:

Gewenste contractvorm: Fulltime