CV Customer Care Executive Amsterdam
Persoonsgegevens:
Geslacht: Man
Leeftijd: 50
Woonplaats: Amsterdam
Kennis, opleidingen en ervaring:
Opleiding: HBO/ HTS
Stages en werkervaring: 01/2008 present
Position: Customer Service Executive: besides CSE responsibilities, I have taken various tasks, such as BPG (best price guarentee) and projects for different departments.
08/2006 12/2007
Incentive Europe, Amsterdam
Postion: Project Manager for the Marketing Development
23/09 28/09/2004
Formula-1 Grand Prix Shanghai, China
Working for Airtrack, a British Tour Company, as the Assistant of the Operation Managers
02/07 05/07/2004
Formula-1 Grand Prix Magny-Cours, France
Working for Airtrack, a British Tour Company, as the Assistant of the Operation Managers
19/06 21/06/2003
The ATLAS (The Association of Tourism and Leisure Education) Annual
International Conference in Leeuwarden
Position: Assistant and reporter
05/2001 08/2001
International Crown Plaza Hotel, Nanjing, China
Position: Assistant Manager
01/1998 05/2001
LG Colour Display Co., Ltd. China
Postion: Assistant of Administration Manager
04/1997 12/1997
International Ramada Plaza Hotel, Nanjing, China
Position: Assistant Manager
11/1996 04/1997
International Hilton Hotel, China
Position: Customer Agent
09/1992 10/1996
Nanjing Qinghuai Household Hotel, China
Position: Receptionist
Opleidingen en cursussen: 09/2009 11/2009
Study Dutch (pre-advance level) at University of Amsterdam
05/2005 07/2006
Study Dutch in ROC, Amsterdam
09/2002 05/2004
Master of Arts in International Leisure and Tourism Studies at London Metropolitan University in cooperation with Christelijke Hogeschool Nederland; Achieved the Master dissertation Authenticity in Tourists Eyes
09/2001 07/2002
Bachelor of Science in Business Administration at Noordelijke Hogeschool of Leeuwarden, Netherlands; Achieved the marketing research for Lypack Food Packaging Company in Leeuwarden
09/1997 07/2000
Advanced Diploma in Tourism & Hospitality Management at Nanjing Normal University in China
Overige informatie:
Rijbewijs: Geen
Eigen vervoer: Nee
Persoonlijke eigenschappen: Strong initiative and organizational skills
Good communication and interpersonal skills
Hardworking and independent with strong problem solving skills
Good team player with responsible attitude
Well organized and professional
Ability to adapt to various work situations
Keen to learn
Clear, reliable, creative and pleasant
Hobby's en interesses:
Gewenste contractvorm: Fulltime
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