Kennis, opleidingen en ervaring:

Opleiding: HBO/ HTS

Stages en werkervaring: 15-10-2014 - present
Voluntary work - Supporting elderly lady
Tasks: Administration, assist with household and any other support needed

27-07-2014 - 14-10-2014
ABN AMRO Bank NV (temporary via Unique Agency)
Secretary / Management Assistant with Strategy & Corporate Development
Support for two managers and department
- Maintain complex agenda and screen e-mail of two managers
- Schedule meetings, book meeting rooms / catering / beamer, organise conference calls
- Travel arrangements: tickets, hotels, organise visa
- Administration: submitting invoices and expense claims
- Secretarial support for department

01-11-2013 - 26-07-2014
Voluntary work - Supporting elderly lady
Tasks: Administration, arrange move to another apartment, assist with household and grocery's

01-01-2010 – 31-10-2013
Royal Bank of Scotland Plc
Secretary/Office Management for the Finance Department (approximately 85 staff)

Secretarial tasks:
- Submit IT requests for new hires, leavers and handle other IT related requests
- Assist new hires with admittance passes and IT issues
- Book meeting rooms, catering, set up electronic equipment
- Travel arrangements – flights, hotels, visa arrangements
- Administration, handling invoices and expense claims
- Maintaining database staff Finance Dept.
- Order office supplies
- Coordinate in-house training
- Assist foreign staff with housing in Amsterdam + maintain contact with Htel (housing owner)

17-10-2005 – 31-12-2009
ABN AMRO Bank NV (Finance/Product Control Netherlands)
Management Assistant to the Head of Finance Product Control Netherlands
- including Department support (approximately 45 staff)

Secretarial tasks:
- Maintain agenda and screen email
- Schedule meetings, book meeting rooms, catering, set up electronic equipment
- Travel arrangements – flights, hotels, visa arrangements
- Administration, handling invoices and expense claims
- Maintaining database staff Finance Dept.
- Organise executive offsites + onsites, events, departmental outings
- Assist with processing of presentations
- Coordinate workshops
- Order office supplies
- Assist new hires with admittance passes and IT issues
- Assist with internal move

11-06-2002 – 16-10-2005
ABN AMRO Bank NV (Wholesale/Portfolio Mgt/Business Mgt)
Executive Assistant/Management Assistant to the Head of Wholesale Commercial Banking Netherlands and assist the Global Business Manager of Wholesale Commercial Banking UK
- including Department support (UK Consultants and local staff)

Secretarial tasks:
- Maintain agenda and screen email
- Processing dictations from tape or handwritten concept
- Schedule meetings, book meeting rooms, catering, electronic equipment
- Travel arrangements – flights, hotels, visa arrangements
- Administration, handling invoices and expense claims
- Organize executive offsites + onsites, events, departmental outings
- Assist with processing of presentations
- Organise workshops
- Order office supplies
- Check monthly departmental expenses
- Assist foreign ABNAMRO staff working at Amsterdam office
- Assist with internal move

23-01-2001 – 10-06-2002
Ernst & Young Tax Advisers
Secretary International Tax Advice department
- Secretarial support to Partner and Associate

29-05-2000 – 27-11-2000
via Manpower (Kas-Associatie N.V.)
- Secretary to the Board of Directors

04-09-1998 – 04-05-2000
via Secretary Plus
Worked for a number of international banks and finance/tax
consultancy offices on temporary or contract basis as Secretary/Executive Assistant
- Secretarial support

14-04-1993 – 01-09-1998
Various Temporary agencies
Worked for a number of lawyers offices and banks
on temporary or contract basis as Secretary/Legal Secretary

12-04-1986 – 12-04-1993
Barclays Bank Plc
- Secretary to Corporate Finance Department

Opleidingen en cursussen: EDUCATION
1981 – 1982 Schoevers, Amsterdam - Testimonium
1976 – 1978 MAVO. Amsterdam - Graduate

Languages
Dutch – native
English – written & verbal good
German – written & verbal basic

Certificates MS-Office, Word, Power Point, Excel, Outlook, Lotus Notes, Prezi

Training / Workshop
Sept/Nov 2011 Boertien Groep: - Dealing with Change
April/May 2011 Boertien Groep: - Sensitive Communication
May 2006 Various job-related HR + Travel workshops
- HR / Manager support system
- CWT travel system (Airline tickets)
May/June 2005 Power Point basic + Advanced (Windows XP)
November 2004 Time Management
June/April 2001 Mailing system / invoice system
1997 / 1998 Client service training / reporting training

-Various in-company training (eLearning, invoicing, mailing, reporting, billing, travel, IT etc.)

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen: Strong points:
Efficient way of working, self supporting, client oriented, execution driven with focus on high quality output, structured approach, flexibility in ad-hoc tasks

Hobby's en interesses:

Gewenste contractvorm: Fulltime