Kennis, opleidingen en ervaring:

Opleiding: Universitair

Stages en werkervaring: Relevant work experience
Heis a consultant with 3 years of management consulting experience in the financial area and has a project management Prince2 methodology certification.
He mainly worked on implementation programmes providing programme management support, business analysis and performing quality assurance.
Through the several project management roles he occupied, he demonstrated to be a pragmatic, solution oriented individual with a strong will to deliver and a real eagerness to learn. He is a social person who is able to communicate and partner with diverse groups of stakeholders.
 2011 - 2012: Project Manager – Projective (subcontractor to Credit Suisse)
 2009 - 2011: Project Manager – ING Bank
Competencies
During his career, he has developed the following competencies
 Project management
 Project/Program Management Office
 CMMi quality assurance, configuration management, project management and project control
 Establishment and coordination of PMO processes and procedures
 Test Management
 Business analysis
 Business case set-up
 Reporting: collation, distribution and management of project status, scope changes, resource allocation and availability, planning, and cost control
 Call center procedures
 Maintenance of Documentation Library and database
 Procedure and process set up and management
Industry expertise
 Financial Markets
 Messaging
 Operations & IT
 Quality Management (CMMi)
 Data management
 Call centre

Relevant project experience
January 2011 – April 2012
Arkelis / Credit Suisse (Zurich, Switzerland) – IT Private Banking – PMO / Project Manager / Quality Assurance
Programme: FMP Program (Future Messaging Platform)
Programme realisation: The current messaging infrastructure at Credit Suisse is at a mature delivery level. However it lacks important functionality that is needed in the future so that Credit Suisse starts investing strategically into the messaging platform. As a consequence, the FMP program (i.e. Future Messaging Platform) was kicked off in January 2011 to implement a new platform based on AMH – product developed by Arkelis (a Swift company) – capable of supporting the future messaging needs of Credit Suisse.
Role:
 Responsible for program management support
 Coordination of team of senior functional experts
 Responsible for program budget (10M) and actuals
 Setting up the Project Management Office (time writing, finance, sharepoint, resourcing)
 Coordination with functional, testing, solution development and architecture streams
 Support the Program Management team: prioritization of items, planning, follow up on various actions, boards setup and execution, communication towards stakeholders, change management, risk management
May 2009 – January 2011
ING – Financial Markets(Brussels, Belgium) – BIRD Programme (Brussels Interest Rate Derivatives) – Programme Management Office (PMO), Quality Assurance (CMMi) and Test Coordination Support
Programme: BIRD Programme (Brussels Interest Rate Derivatives)
Programme realisation: front to back to finance migration of the Interest Rate Derivatives business of the bank from a K+/legacy environment to a target risk-architecture and processing street
around SUMMIT FT. Products in scope are IRS, IRCS, Cap/Floor, FRAs and Exotics.

Role:
 Responsible for status reporting towards internal Steering Committees and for the overall project communication and deliverable and change request lifecycle.
 Responsible for the implementation of CMMi level 2 quality management within the programme
 Responsible for subprojects within the programme
 Responsible for Test Approach & Planning definition and execution, scope: front to back performance
 Responsible for programme resource budgeting and planning

Main challenges mitigated: the BIRD Back Office project was selected for CMMi maturity level 2 Scampi A assessment and came out as best performing project for the Operations and IT organisation. The project was also selected for best performing project within the entire bank.
May 2010 – January 2011
ING – Financial Markets(Amsterdam, the Netherlands) – Calypso Unified Payments & Receipts Service Project – Static Data Stream Lead
Project: Calypso Unified Payments & Receipts Service Project

Project realisation: Calypso has been selected as the strategic target for Back Office processing, initially for Financial Markets FX/MM processing only. This project has the objective to implement the necessary changes to enable Calypso becoming the FM payments and receipts processing platform. In order to actually start using the service, a Static data set-up / migration is necessary because all Legal entities, Settlement instructions and Accounts as currently available in current applications will have to be set-up and/or compared in Calypso.

Role:
 Responsible for static data subproject within the project
 Responsible for the planning and execution of the set up and alignment of all static data for interest rate and equity derivatives for the new strategic target application Calypso and between existing applications

December 2008 – May 2009
ING – Financial Markets(Amsterdam, the Netherlands) – Global Murex FX Options Project Management Support and Test Coordination Support
Programme: Global Murex FX Options Programme
Programme realisation: a solution for global processing FX-options that meets the requirements of bank with respect to pricing, dealcapture, position management and risk management. The solution also supports STP processing by facilitating a link to the currentapplications in the operations environment, including the required reporting to MRM within all boundaries of bank, Market and Regulatory compliance.
Role:
 Responsible for project management support: quality management and assurance, deployment, training, processes, tools and templates
 Responsible for the implementation of static data
 Responsible for work flows and procedures of user setup, data setup and allignment of internal processes (front to back)
 Responsible for global test coordination support, scope: SIT, UAT, Dress Rehearsals, Migrations, Go Live and Aftercare
 Programme Test Coordinator support (Coordinator is 75% dedicated)
 Preparaton of consolidated management report
September 2008 – December 2008
DNB – (Amsterdam, the Netherlands) – ‘Icesave’ Project Management Support
Project: Icesave Project
Project realisation: the repayment of approximately 100.000 savings accounts to Dutch depositors at internet savings bank ‘Icesave’, Landsbanki according to the Deposit Guarantee Scheme (European law).
Project background information: the project needed to be executed by ´De Nederlandsche Bank´ as a result of an international dispute. The Icesave dispute is a diplomatic dispute that began in 2008 between Iceland on one hand and the United Kingdom and the Netherlands on the other. The dispute is centered on the retail creditors of the Icelandic bank Landsbanki, which offered online savings accounts under the "Icesave" brand. The bank was placed into receivership by the Icelandic Financial Supervisory Authority (FME) on 7 October 2008. As a result, more than 400,000 depositors with Icesave accounts in the UK and the Netherlands were unable to access their money for at least 6 to 8 weeks, while waiting for payout from the Deposit Guarantee Schemes in these countries.
Role:
 Responsible for helpdesk customer service (call center)
 Responsible for describing procedures around entering and controlling repayment applications
 Responsible for describing monitoring the repayment process
 Responsible for call scripting, workflows and case resolution processes

Opleidingen en cursussen: Methodologies& software tools
 MS Office
 Test tools: Qualitycenter
 CMMi
 PRINCE2
Courses
 Effective management
 Effective aquisitions
 Persuasive selling course
 Banking simulation
 Prince2 Foundation
 Prince2 Practitioner
Education
 Bachelor in Economics and Business (University of Groningen (RuG), the Netherlands; University of Valencia (UV), Spain)
 Qualification of Gymnasium (pre-university education) (Christelijk Gymnasium Utrecht, the Netherlands)
Societies
 Students’ Society ‘Vindicat Atque Polit’ Alumni
 Study association ‘’Integrand’’ Alumni

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen:

Hobby's en interesses:

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