Kennis, opleidingen en ervaring:

Opleiding: HBO/ HTS

Stages en werkervaring: Dates October 2009 – April 2012
Occupation or position held Station Manager
Name and address of employer
Main activities and responsibilities Olympicair, Schiphol Airport, The Netherlands
- To oversee and ensure a smooth operational daily result, in strict accordance with the airline safety, security and customer service policies;
- To ensure ongoing interaction with ground handling suppliers and third parties with a view to monitoring, measuring and seeking to improve the delivery and efficiency of high quality service standards at the airport;
- To be financial responsible, finalizing punctually all the invoicing and accountant processes (through SAP system);
- To maximize an efficient budget, identifying and implementing cost reduction strategies within all aspects of the operation;
- To process daily and monthly operational and financial reports;
- As required, to conduct external supplier audits of ground handling activities;
- To supervise the cargo operations at the airport.

Dates August 2001 – December 2008
Occupation or position held

Name and address of employer

Main activities and responsibilities December 2005 – December 2008 - Duty Station Manager
January 2004 – November 2005 - Gate and ramp supervisor
August 2001 – December 2003 - Ticketing and reservation officer
Alitalia, Schiphol Airport, The Netherlands

- Supervision and planning of all the operational processes
- Statistics and data processing
- Lost and found analyst

Addenda:
01-15 Apr 2006 Temporary substitute of the Station Manager in Skopje (Macedonia)
07-14 Jun 2006 Temporary substitute of the Station Manager in Budapest (Hungary)
14-28 Aug 2008 Temporary substitute of the Station Manager in Valencia (Spain)


Dates June 2001 – July 2001
Occupation or position held Ticketing and reservation Officer
Name and address of employer
Main activities and responsibilities Tarom (Romanian Airlines) Amsterdam
Ticketing and reservation employee at Amsterdam’s sales office using ‘Gabriel’ system.

Dates July 2000 – May 2001
Occupation or position held Reservation sales agent

Name and address of employer
Main activities and responsibilities Cygnific b.v. Amsterdam
Reservation sales agent for KLM-NorthWest airlines & partners using ‘Corda’ and ‘Pars’ systems

Dates 1998 -1999
Occupation or position held Office worker D.I.S.PO.S. (Department of Political Science)
Name and address of employer University of Genova Italy
Main activities and responsibilities Employed through short-term contracts, with the task of the management of the library service

Dates 1994-1999
Occupation or position held Commercial (free lance) representative (food industry)
Name and address of employer
Main activities and responsibilities Cerreto srl Reggio Emilia, Italy
Selling and merchandising tasks.

Opleidingen en cursussen: Education and training

Dates 1994 - 2000
Title of qualification awarded Bachelor Degree in Political Sciences (international field)
Final Thesis “History and politics of the European Integration” with the title: “The enlargement of the European Community in a historical perspective”.
Name and type of organisation providing education and training University of Genova, Italy
Addenda Two trimesters (January-July 1997) as exchange student (Erasmus program) at the University of Amsterdam (UvA)
Training/Qualifications accomplished through work experience - Check-in training (AZ/OA)
- Basic and advanced ticketing (including E-tkt plus Amadeus fare and quotation)(AZ)
- Lost and found (World Tracer)(AZ)
- Weight and balance (both automatic and manual load sheet for narrow body aircraft-md80/a319/a320/a321)(AZ)
- Olympic Air Cargo reservation system (including basic knowledge of CargoSpot)(OA)
- Dangerous goods (with full certification)(OA/AZ)
- Security training(OA/AZ/LH)
- Flight dispatch course(OA)
- Flight management course(OA)
- Audit techniques course(OA)
- Gen Fam boeing 737(Technical Training)(LH)
- Human Factors training (LH)

Overige informatie:

Rijbewijs: A,B

Eigen vervoer: Nee

Persoonlijke eigenschappen: Social skills and competences - Team spirit;
- Effective ability to adapt to multicultural environments, gained though my work experience in different countries;
- Good communication skills

Organisational skills and competences - Leadership
- Sense of organisation
- Good experience in project management

Hobby's en interesses:

Gewenste contractvorm: Tijdelijk