Kennis, opleidingen en ervaring:

Opleiding: MBO/ MTS

Stages en werkervaring: CREDIT CONTROLLER Nov. 2005- July 2013
UK, Asia, Central & Eastern Europe & The Netherlands
•Contacting all customers with outstanding invoices by Phone or email for payment
•Updating daily payment information (Bank Reports)
•Resolving invoice queries internally and with customers
•Calculating Credit limits based on risk as per Dunn & Bradstreet
•Ensuring customers operate within credit limits and pay in a timely manner
•Set up payment plans
•Restricting late customers or those over approved credit limit
•Reporting: Credit Risk, Overdue, Over limit, Short List
•Handling of Receiverships
•Assigning Accounts for Collection
•Providing customers with proof of deliveries to ensure payment
•Constant contact with Customer Service, Account Mangers, Sr. Management and customers to facilitate any credit situations
•Analyzing payment behavior
•Participate in meetings in UK & Sweden for credit strategies
•New system recommendations and improving internal processes
•Coordinating the Credit Insurance for the entire credit portfolio of the company
•Help to initialize financial strategies.
•Managed Department for 6 months during Managers maternity leave

SR. ACCOUNT SERVICES REP Sept. 1997- Jan 2005
The Royal Bank of Canada (Toronto Canada)
• Contacting seriously delinquent clients for payment
• Preparing Accounts for Litigation
• Successfully settling written off Visas
• Determining risk factors to minimize potential losses
• Negotiating payment plans
• Skip Tracing
• Projecting Revenue and achieving Quotas

STORE MANAGER
Mar. 1997- Sept. 1997
Sunde for Men (Toronto Canada)

• Achieving store sales targets
• Coaching and training sales staff
• Merchandising and Display
• Store Budget Administration
• Developing and maintaining client base

SALES ASSOCIATE Oct. 1993 - Aug. 1996
Eaton’s (Vancouver Canada)
• Consistently exceeded monthly sales targets in The Ladies shoe department
• Developing and Maintaining client base

COLLECTIONS OFFICER 1990 - 1993
Royal Trust (Toronto Canada)

• Bringing the arrears of delinquent clientele current for various Royal Trust products such as MasterCard, Mortgages and Personal lines of credit
• Determined risk factors to minimize potential losses
• Made valued customers of delinquent clientele

SALES REPRESNTATIVE 1989 - 1990
Checkpoint Communications (Toronto Canada)

• Managing, Developing and Maintaining paging sales in a high service territory
• Marketing and servicing high-tech communications equipment
• Achieving Sales Quotas

LISTED CLEARING ASSISTANT 1987 - 1989
Levesque Beaubien (Toronto Canada)

• Acted as liaison between Brokerage Houses in Toronto, Montreal and New York to rectify discrepancies in Stock Market trades
• Managing stock levels for future trades
• Facilitated stock transition as per contractual agreement with other investment firms
• Communicating with traders to implement strategies to resolve unsettled trades

SALES REPRESENTATIVE 1986 - 1987
Brown Shoes (Toronto Canada)

• Exceeded monthly sales targets on a monthly basis in a high service retail environment

Opleidingen en cursussen: : Lester B. Pearson High School O.S.S.H.G.D
York University, (Toronto) 2 years toward B.A in Sociology
Courses: The ABC’s of Selling, Phone Power, French
Intensive Dutch level 1, the Language Academy 2005
Time Management M.C.E Brussels 2006
Dutch Level 1 Talen Coach 2006
Dutch Level 2 Talen Coach 2007
Finance for Non Financial Managers MCE Brussels 2008
Dutch Staats Exam NT2 1 (Dutch language)

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen: : Communication Skills
Planning & Analysis
Merchandise Presentation
Budget Administration
Organizational Skills

Hobby's en interesses:

Gewenste contractvorm: Fulltime