Kennis, opleidingen en ervaring:

Opleiding: HBO/ HTS

Stages en werkervaring: EMPLOYMENT & PERSONAL DEVELOPMENT

June 2011 – May 2013 Cisco Systems Amsterdam, The Netherlands

Global Data Administrator – Oil & Gas Sector - Royal Dutch Shell and BP Account Teams

Reporting & Analysing:
 Data compile and analysis, maintain business operations metrics like bookings and forecast.
 Weekly reporting: Provide weekly update and analysis from MBR and POS report sources.
 Generate, validate and update monthly customer booking (product and services) reports as part of the customer validation process.
 Research and resolve operational issues

Business Crediting:
 Manage POS credit process for respective business team. Requires understanding of business requirements, business rules and customer registry. Generate reports via Business Objects in order to analyse and track claims and POS activity on a daily basis.
 Assure credit sales is assigned to correct Account Manager/Team Agent. Take appropriate action when required to correct orders that are not assigned properly.
 Audit team splits
 Process Managed Services claims/credits, track status, provide monthly certification standings and generate monthly reports on activity for sales management
 Reassurance of continuous operation workflows.

System Tools
 Provide research and business intelligence through the use of businesses tools including Global Claiming Tool (GCT), Status Tool (ST), Salesforce.com, Business Objects, My Business Report (MBR) and Field Data Enrichment Validation (FDEV)

May 2010 -October 2010 Royal Bank of Scotland Amsterdam, The Netherlands

Product MI Reporting Department – Group Finance – Assistant Project

Product MI reporting provides insight in the profitability of the products offered by the bank



Deliverables:
 Built a Transition Cost Report template with Hyperion Essbase Reporting Tool; the report template was created for the following regions; Netherlands, United Kingdom, EMEA, North America, Asia and Latin America. Purpose of the report: to be use for monthly reporting deliverable.
 Reconciliation between Source Systems

Global Client MI Department (GBM) – Group Finance - Junior MI Analyst

Client MI department as part of Global Banking Markets Finance has the global role in delivering services to the customer base across the global network. Main tasks include consolidation, validation and analysis of the Client MI numbers on a monthly basis, as well as production and distribution of Global Client MI reporting.

Deliverables of a MI Analyst:
 Reconciliation between Client MI and source systems
 Running Business Objects queries to identify data quality issues and resolve these on a short term as well as structural improvement of the data sourcing
 Involvement in migration and development projects

September 2009- January 2010 Temporary Projects

 M & S MODE Headquarters Amsterdam - Supply Change Logistic Department
Liaise by telephone with Spanish branches to investigate best routes for shipment

 SPIL GAMES Hilversum -Marketing and Communication Department
Conferences duties: research, registration, general marketing documentation updates,
Create Public and digital relation library,

August 2008- May 2009 ATRADIUS Headquarters Amsterdam, The Netherlands

Finance Global – Traineeship
 Built e-Learning modules ”Atradius Value Set” for Finance personnel and Business and Controllers department; worldwide;
 Find out training priorities Finance Group worldwide;
 Support on the maintenance of the departments on intranet WebPages, support other training initiatives like IFRS, Insurance Accounting group level;

Human Resources and Management Development & Learning team - Internship
Main activities and responsibilities:
 Monitoring, planning, coordinating and communicating the launch of the Learning Management System events in Europe.
 Supported internal invoicing at the Human Resources Sub-Unit Project and Control department;

Training Courses at Atradius:
Knowledge Academy: “Corporate Credit Analysis (cash flows)” , “Credit Insurance”, “Business Objects e-learning”, “Organization search Symphony e-learning ”,“Communication techniques”, “Working with others”, “Presentation Skills”, “Organizing Ourselves”, “Atradius Induction course”.

February 2000 - January 2004 Peru – Cusco Working Experience

April 2001 - - January 2004 Sales Representative - Tourism Industry
Detailed Information available on request
February 2000 - March 2001 Customer Service Representative
International Airport Alejandro Velasco Astete.

Opleidingen en cursussen: HBO Diploma
International Business and Management

Overige informatie:

Rijbewijs: Geen

Eigen vervoer: Nee

Persoonlijke eigenschappen: Responsible, always deliver, determined, detail oriented.

Hobby's en interesses:

Gewenste contractvorm: Fulltime