Kennis, opleidingen en ervaring:

Opleiding: Universitair

Stages en werkervaring: WORK EXPERIENCE (VARIOUS TEMPORARY ROLES DURING MY STUDIES)
16 October 2009 – 21 October 2009 Customer Account Adviser- UNITE Bristol, England
• Accounts Payable processing and payment
• Hear and resolve clients queries and complaints
• Accounts receivable processing
• Transmitting information or documents to customers, using computer, mail, or facsimile machine
• Analyzing data to determine answers to questions from customers
One day Temp assignment Receptionist -Bristol Institute of Modern Music (BIMM), UK
• Operating telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• Performing administrative support tasks
• Filing and maintaining records
• Greeting persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
• Scheduling appointments, and maintaining and updating appointment calendar
• Providing information regarding activities conducted at establishment, location of department, offices, and employees within BIMM

Feb 2009 – July 2009 Finance Assistant - the Guardian LTD Bristol, England
• Running payroll functions
- Processing employee payee and leave entitlements
- Responding to and investigating any payroll queries
- Calculating payment adjustments
- Reviewing system payroll generated reports for errors and discrepancies
- Processing tax withholding and banking instructions
- Ensuring that any sickness/absence is accurately reported
• Maintaining effective credit control functions by tracking invoices and addressing late/non payment
- Invoicing
- Responding to and investigating invoice queries
- Liaising with suppliers as necessary
- Processing purchase invoices
• Assisting with the production of monthly management accounts and generally providing support to the Financial Manager.
• Bank Reconciliations and banking
• Responsible for accurate data input


July 2007- Oct 2007 Sales Assistant - Roberthalf International - Amsterdam
• Responsible for ensuring the smooth running of the administrative functions within the Finance and Accounting department.
• Supporting consultants by processing applications, obtaining quotations and carrying out research on their behalf.
• Producing weekly and monthly reports for the sales consultants and management team
• Maintaining databases and other information sources up to date


Sept/2006 – May/2007 Customer Representative - Computershare Investor Services Plc, Bristol, UK
• Dealing with shareholder correspondence and telephone enquiries
• Advising shareholders in buying or selling their shares, or if they wish to transfer the shares to someone else or a nominee company
• Amending the register to show any changes of personal details of shareholders
• Dealing with returned and unclaimed dividend
• Issuing Letters of indemnity should shareholders lose their share certificates
• Providing support in setting up and administering dividend re-investment plans, which are schemes that give shareholders the option of using their cash dividends to buy new shares through a low cost share dealing service.
• Assisting shareholders with queries regarding any corporate actions such as companies merging, companies taking over other companies, rights issues etc.
• Validating and registering legal documents such as Probates, Confirmations, Death Certificates, and Marriage Certificates
• Logging and handling shareholders complaints.
July/2006 – Aug/2006 Administrator - Baylis International Logistics Company, Bristol UK

Feb/ 2002 - June/ 2002 Internship - Belasting Dienst, Heerenveen The Netherlands

Opleidingen en cursussen: EDUCATION AND QUALIFICATIONS

• 2007- 2009: MA Economics, (Money, Banking, and Finance)
University of the West of England – Bristol, UK
Dissertation: Operational Risk Management; An investigation into the UK banking sector

• 2003- 2007: Double Degree in International Business and Management Studies (BA Hons)
University of the West of England – Bristol, UK
Hogeschool INHOLLAND

• 2000- 2003: Business Administration (College level)
• 1993- 1998: High School

Overige informatie:

Rijbewijs: B

Eigen vervoer: Nee

Persoonlijke eigenschappen: Core competencies and skills include:
• Flexibility
• Team Player • Result driven
• Eager to develop and learn • Numerical- and analytical skills
• Communication skills

Hobby's en interesses:

Gewenste contractvorm: Tijdelijk