Kennis, opleidingen en ervaring:

Opleiding: MBO/ MTS

Stages en werkervaring: 2010 – 2013 KLM Cityhopper Senior Flight Attendant (fulltime)
Air France – KLM
Reference: Human resource management
Telephone: +31-(0)20-6493055
• Final responsibility for all flight safety procedures.
• Responsible for the pre-flight briefing including flight safety check cabin crew
• Leading the boarding/service/disembarking procedures
• Providing flight attendants with instructions before/during/afterwards the flight
• Responsible for catering orders, cooperation with ground staff
• Providing the service in the business class with an extra eye for service and detail
• Excellent score on management evaluation

2008 - 2010 KLM Cityhopper Flight Attendant (fulltime)
Air France – KLM
Reference: Human resource management
Telephone: +31(0)20-6493055
• Responsible for service and flight safety on board under the supervision of a Senior Flight Attendant.

2007 Jan- 2007 Sep Hostess / tour leader (fulltime internship)
Sonar Travel, Turkey

2006 Jan- 2006 Sep Receptionist (fulltime internship)
Hotel Bahia Flamingo, Tenerife (Spain)

2004 - 2006 Senior Sales Agent (fulltime)
Bosch, Nijmegen (the Netherlands)
• Coaching, motivating and advising agents
• Supporting several projects including performance enhancement
• Managing a team of 5 agents
• It was exceptional not to meet monthly sales targets

Opleidingen en cursussen: MBO 4 SRH (stewardess, receptionist, hostess) TIO university of aviation and tourism Amsterdam

Overige informatie:

Rijbewijs: B

Eigen vervoer: Nee

Persoonlijke eigenschappen: I am a team player with excellent attention to detail. Also I enjoy having a part of the work that is my personal responsibility. I provide personalized service to my customers while aiming to go beyond all expectations and ensure that my customers receive the best possible service. I also have the ability to easily adapt in a fast paced
environment.

Hobby's en interesses:

Gewenste contractvorm: Fulltime