CV Customer Service Amsterdam


Persoonsgegevens:

Geslacht: Man

Leeftijd: 55

Woonplaats: Amsterdam

Kennis, opleidingen en ervaring:

Opleiding: Universitair

Stages en werkervaring: Aug 13 - present Customer Service

June – Sept 13 Ipsos
Enqueteur/Interviewer

2010 – 2013 NHDS (Noord-Hollandse Doopsgezinde Sociëteit)
Coordinator: Founding and coordination of weekend-program for
teenagers

2009 – 2012 DG Zaandam
Organization youth program in association with church and families

2008 – 2010 DG Aalsmeer
Youth worker: Development youth program

2005 – 2009 MJN (non profit travel agency)
Organization and leading of youth holidays in Germany and Europe
customer contact: direct, phone and email, B2C

1999 – 2005 MH (Mennonitisches Hilfswerk)
Social worker: Integration work

1990 – 1992 Domaine Emanuelle, France
Civil service: working with mental diseased people

1990 – 1988 Siemens AG, Germany
Industrial business management assistant
commercial link between techdept. and client, B2B

Opleidingen en cursussen: Education
1986 – 1988 Höhere Handelsschule/commercial college, Bielefeld
1992 – 1996 Fachhochschule Bielefeld
Diplom Socialworker
1997 – 1999 Hochschule der Kuenste, Berlin
Dramaeducation
1999 – 2004 Freie Universität, Berlin
Diplom Psychologist

Overige informatie:

Rijbewijs: B

Eigen vervoer: Nee

Persoonlijke eigenschappen: Personal skills
Mother tongue: German
Other languages: English: good; Dutch: NT-2

Communication skills
Mediating skills: Based on my competence as a psychologist I can manage diverse situations of conflicts and interests in a professional manner .
Intercultural skills: I am used to work in intercultural teams for international working camps

Organizational
I have years of experience in planning, organizing and leading of programs

Computer skills
Competent with Microsoft Office

Hobby's en interesses:

Gewenste contractvorm: Tijdelijk

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