CV Customer Service Amsterdam
Persoonsgegevens:
Geslacht: Man
Leeftijd: 55
Woonplaats: Amsterdam
Kennis, opleidingen en ervaring:
Opleiding: Universitair
Stages en werkervaring: Aug 13 - present Customer Service
June Sept 13 Ipsos
Enqueteur/Interviewer
2010 2013 NHDS (Noord-Hollandse Doopsgezinde Sociëteit)
Coordinator: Founding and coordination of weekend-program for
teenagers
2009 2012 DG Zaandam
Organization youth program in association with church and families
2008 2010 DG Aalsmeer
Youth worker: Development youth program
2005 2009 MJN (non profit travel agency)
Organization and leading of youth holidays in Germany and Europe
customer contact: direct, phone and email, B2C
1999 2005 MH (Mennonitisches Hilfswerk)
Social worker: Integration work
1990 1992 Domaine Emanuelle, France
Civil service: working with mental diseased people
1990 1988 Siemens AG, Germany
Industrial business management assistant
commercial link between techdept. and client, B2B
Opleidingen en cursussen: Education
1986 1988 Höhere Handelsschule/commercial college, Bielefeld
1992 1996 Fachhochschule Bielefeld
Diplom Socialworker
1997 1999 Hochschule der Kuenste, Berlin
Dramaeducation
1999 2004 Freie Universität, Berlin
Diplom Psychologist
Overige informatie:
Rijbewijs: B
Eigen vervoer: Nee
Persoonlijke eigenschappen: Personal skills
Mother tongue: German
Other languages: English: good; Dutch: NT-2
Communication skills
Mediating skills: Based on my competence as a psychologist I can manage diverse situations of conflicts and interests in a professional manner .
Intercultural skills: I am used to work in intercultural teams for international working camps
Organizational
I have years of experience in planning, organizing and leading of programs
Computer skills
Competent with Microsoft Office
Hobby's en interesses:
Gewenste contractvorm: Tijdelijk
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